Personal information

We collect your personal Information, your name, home address, telephone number, email address, and information about your preferences and online purchasing from our Website.

Your personal information is used to process your order, after sale service and to deal inquiries from you.

We disclose your information to third parties only for shipping, handling payments e.g. Australia post, and other courier companies. Third parties are not allowed to use your information for their own purposes

Please note, Beekeeping Gear  A division of FASE Traders Pty Ltd does not store any credit or debit card information, or bank account information, as all payment authorisations are handled by third parties like PayPal, Stripe, Google pay, Apple pay etc.

Any Personal Information we collect from this Website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

 We may collect this data:

  • directly from you - via the registration forms, mailing lists and email;
  • through your use of the Website – via data recorded by the Website, and stored locally on your computer through the use of cookies (this allows us to recognise you and your preferred settings, and saves you from re-entering information on return visits to the site); and your IP Address (used to monitor your usage of the Website);
  • From third parties such as credit reference agencies for the purpose of trading with you.


Security of your information

We will take all reasonable care in the storage and disclosure of information that you have given to us; however, we are unable to provide any guarantee that information stored by us will not be subject to unauthorised access.

If you register with us, you will create a login using your email address as your username, and your chosen password. Your password will then be linked to your email address. You are responsible for any use of your password or your Login Account.

Should you have any questions, clarification about our policies, please feel free to contact us on

1300 692 766.